Full Grain Napa Leather Travel Watch Case Sleeve

Shipping Policy for Qwatch Bands

At Qwatch Bands, we are committed to providing our customers with fast and reliable shipping. Below are the details of our shipping policy.

Free Shipping

We offer free standard shipping on all orders over $50 to the lower 48 United States. It’s our way of saying thank you for shopping with us!

Geographic Shipping Limitations

Currently, we are only able to ship to addresses within the lower 48 United States. We are working on expanding our shipping destinations to reach more customers in the future.

Shipping Speed and Tracking

All orders are processed and shipped within 1-2 business days. Our standard shipping speed is 3 to 5 business days. Once your order has been shipped, we will provide you with tracking information so you can follow your order’s journey to your doorstep.

We strive to ensure that your order arrives on time and in excellent condition. If you have any questions about our shipping policy or if you need assistance with your order, please don’t hesitate to contact us. Your satisfaction is our top priority, and we’re here to help in any way we can.

Return Policy for Qwatch Bands

At Qwatch Bands, we strive to ensure that you are completely satisfied with your purchase. We understand that sometimes, an item may not meet your needs or you may change your mind. To make your shopping experience as flexible as possible, we offer a generous 30-day return policy.

30-Day No Questions Asked Returns

If for any reason you are not satisfied with your purchase, you may return it within 30 days of receipt for a full refund. No questions asked. Here’s how to initiate a return:

1. Contact Us: Reach out to our customer support team to start the return process. We will provide you with all the necessary information and a return authorization number.
2. Package Your Item: Securely package the item in its original packaging, including any accessories, manuals, and documentation.
3. Ship It Back: Send the item back to us at the address provided by our customer support. Please note that you will be responsible for return shipping costs unless the item is defective or the wrong order was received.

Defective or Incorrect Orders

We stand by the quality of our products. However, if you receive a defective item or if we sent you the wrong order, we will cover all costs associated with returning the item. In these cases, you will receive a prepaid shipping label to return the item to us free of charge.

Replacement and Exchange

If you decide to replace an item or if you realized the product doesn’t suit your needs, the return shipping will be your responsibility. We are here to assist you in finding the perfect replacement.

Processing Refunds

Refunds will be processed within 5-7 business days after we receive the returned item and confirm that it meets our return conditions. Refunds will be issued to the original method of payment. If you haven’t received a refund after this period, please contact our customer service team.

Final Thoughts
We aim to make your return process as smooth as possible. If you have any questions or need further assistance, please don’t hesitate to contact us. Your satisfaction is our top priority, and we are here to ensure that your experience with Qwatch Bands is nothing short of excellent.

12-Month Warranty Policy

Qwatch Bands offers a 12-month warranty covering defects in material or workmanship under normal use. If your Qwatch Band fails due to such defects within this period, we will repair, replace, or refund your product.

Warranty Registration

To activate your warranty, register your Qwatch Band upon sale completion. Visit our website for instructions.

Exclusions

This warranty does not cover misuse, unauthorized modifications, wear and tear, or external damages. Full details are available on our website.

Claims

For warranty claims, contact customer service with your receipt and product details. We may require inspection, facilitated through a prepaid shipping label we provide.

Your satisfaction is our priority, and this warranty underscores our commitment to quality. For assistance or questions, reach out to our customer service team.